Contact Us

Enrollment:

(844) 368-8738

TTY/TDD 711

Member Services:

(866) 643-6924

TTY/TDD 711

Pharmacy Help Desk:

(866) 643-6924

TTY/TDD 711

Medication Therapy Management (MTM): OptumRx Clinical Services Center

(866) 352-5305

TTY/TDD 711

Hours of Operations:

October 1 - March 31, 8am to 8pm, 7 days a week

April 1 - September 30, 8am to 8pm, Monday – Friday

Our automated phone system may answer your call during weekends and federal holidays from April 1 - September 30 

Department

Call or Fax

Mailing Address

Farm Bureau Health Plans

Call: (866) 643-6924  

            TTY/TDD 711                                    

FARM BUREAU HEALTH PLANS
P.O. BOX 240
Columbia, TN 38402

Enrollment

Call: (844) 368-8738

            TTY/TDD 711

Fax: (800) 784-1580

FARM BUREAU HEALTH PLANS
P.O. BOX 240
Columbia, TN 38402

Premium Payments

Call: (866) 643-6924  

            TTY/TDD 711   

Farm Bureau Health Plans
P.O. Box 953668
St. Louis, MO 63195-3668

Coverage Determination

Call: (866) 643-6924     

          TTY/TDD 711

Fax (844) 403-1028

Farm Bureau Health Plans
Prior Authorization Department
P.O. Box 25183
Santa Ana, CA 92799

Manual Claims

Call: (866) 643-6924     

          TTY/TDD 711

Farm Bureau Health Plans

P.O. Box 650287

Dallas, TX 75265-0287

Grievances

Call: (866) 643-6924     

          TTY/TDD 711

Fax: (855) 632-4762

Farm Bureau Health Plans

Attention: Grievance Department

P.O. Box 240

Columbia, TN 38402

Appeals

Call: (866) 643-6924     

          TTY/TDD 711

Fax: (877) 239-4565

Farm Bureau Health Plans

Prior Authorization Department

c/o Appeal Coordinator

P.O. Box 25184

Santa Ana, CA 92799